The time I need to prepare an order for shipping varies. For details, see individual items.
But please contact me if you have any problems with your order.
Effective Date: May 26, 2024
Welcome to NLB Wreath Designs! We value your privacy and are committed to protecting your personal information. This privacy policy explains how we collect, use, and share information about you when you visit or make a purchase from our Etsy shop.
Information We Collect
When you place an order from our Etsy shop, we collect certain information from you, including:
Personal Identification Information: Your name, billing address, shipping address, email address, phone number, and payment information.
Order Details: Information about the products you purchase, such as product details and order number.
Communications: Any communications you have with us regarding your order or other inquiries.
How We Use Your Information
We use the information we collect in the following ways:
To Fulfill Orders: Process your orders, handle shipping and delivery, and provide customer support.
To Communicate With You: Send you updates about your order, respond to your inquiries, and provide customer service.
To Improve Our Services: Understand how our customers use our shop to enhance our offerings and user experience.
To Comply With Legal Obligations: Meet legal requirements, such as tax and accounting regulations.
Sharing Your Information
We share your personal information only as necessary:
With Etsy: We share information with Etsy as needed to comply with our obligations under the Etsy Seller Policy and Etsy Terms of Use.
Service Providers: We use trusted third-party service providers for payment processing, shipping, and other business operations.
Legal Requirements: If required by law, we may disclose your information in response to a legal process.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this privacy policy. Typically, we retain order information for up to seven years to comply with legal and regulatory requirements.
Your Rights
Depending on your location, you may have the following rights regarding your personal information:
Access: Request access to the personal information we hold about you.
Correction: Request corrections to any inaccurate or incomplete information.
Deletion: Request deletion of your personal information, subject to certain legal obligations.
Restriction: Request restrictions on the processing of your personal information.
Objection: Object to the processing of your personal information based on legitimate interests.
To exercise any of these rights, please contact us at nlbwreathdesign@outlook.com.
Security
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or electronic storage is 100% secure, so we cannot guarantee absolute security.
Changes to This Privacy Policy
We may update this privacy policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the new policy on our Etsy shop and updating the effective date.
Contact Us
If you have any questions or concerns about this privacy policy or how we handle your personal information, please contact us at:
Email: nlbwreathdesign@outlook.com
Thank you for shopping with NLB Wreath Designs!